Data protection

Platform data protection declaration and at the same time information for those affected in accordance with Article 13 and Article 14 of the EU General Data Protection Regulation

Protecting your privacy is important to us!

We are pleased that you are interested in our services. ergofox GmbH, Ruckteschellweg 8a, 22089 Hamburg (hereinafter ergofox) takes the protection of your personal data very seriously. We want you to know how we handle your information and how we use it.

Information on the responsible body

Company: ergofox GmbH
Legal representative: Johannes Heering, Managing Director
Address: Ruckteschellweg 8a, 22089 Hamburg
Contact details data protection: data protection (a) ergofox.me


Data Processing Information

Personal data is only collected if you provide it to us yourself. Other than that, no personal data is collected. Any processing of your personal data that goes beyond the scope of the legal permissions will only take place on the basis of your express consent.
Ergofox will ask you for certain personal data as part of your participation in an ergofox measurement. Our handling of the data is subject to strict data protection regulations. The legal basis for the aforementioned data processing is Article 6 (1) a) and b) GDPR. In the following, we will explain to you in detail what data we collect from you, how we handle this data and how you can stop our handling of your data by revoking your consent.


Affected data:

registration data
We collect, process and use certain personal data from you as part of the measurement and the subsequent coaching. In detail, this concerns the following data:

first name and last name
E-mail address


health data
When registering and participating in our measurement, it cannot be ruled out that there is the possibility of drawing conclusions about your state of health. In addition, we store health data that you enter voluntarily via the questionnaire before the measurement and in the feedback survey after the measurement. We do not store this information for any purpose other than providing the results in an understandable format. The legal basis for the processing of this data is your consent in accordance with Article 9 (2) (a) GDPR.


measurement data
The measurement data is recorded using the 3D sensor. The integrated depth sensor detects distances in three-dimensional space and thus calculates a depth image of the measuring environment. The depth image determined in this way in the form of point data serves as the basis for our algorithms for recognizing the sitting position. Based on the depth data transmitted by the sensor, the built-in single-board computer calculates selected body points directly in the device in real time. These are sent to the ergofox server as encrypted 3D coordinates (x/y/z) via the integrated SIM card.


Optional data
Other data that is collected from you as part of the ergofox system is only required for certain functions, but not for participation itself. The collection of this data is therefore optional. In detail, this concerns the following data:

Number of exercises performed
Dates of registration and last logins

We also need the necessary and optional data in order to be able to provide you with technical support.


Sources of Data Collection
All data is collected directly from the end user via the use of the platform and by the measuring device itself. The posture measurement data are simply coordinate points in three-dimensional space, which are sent directly to the ergofox server in encrypted form. When filling out questionnaires and feedback forms or when completing an exercise, this information is also transmitted to the ergofox server via SSL encryption and stored in a correspondingly secured database.


processing purpose
For the execution of the contract, the data collected will be used in the form of a graphic representation or (in the case of the measurement data) in the form of artificially synthesized avatars of the measured positions for user-friendly illustrative purposes. The end result of the measurement is shown in a holistic husbandry report, which is available to users both as a print file in PDF format and in digital form on the online platform.


Sharing of Data
All ergofox systems in which your personal data is stored and processed are protected by strict measures and are only accessible to a selected and additionally trained group of employees. We maintain current technical measures to ensure data security, in particular to protect your personal data from risks during data transmission and from third parties gaining knowledge. These will dem